How to Avoid Hair Tangling on Hair Systems

The word tangling will make many of your customers groan in despair. Trying to sort out a beautiful custom hair system can often result in a bigger mess and endless frustration. To be honest, there may well be some tangling over time but if you can understand the cause of it and can help your customers avoid some common mistakes, you will be able to earn their trust and loyalty. So, what causes tangled hair? The two main reasons for tangling are the quality of hair used to make a hair replacement system and the hair routine of customers.

1

 

First of all, let us examine the relationship between the quality of the hair and hair tangling. As you know there are two main types of hair used in the hair replacement industry: normal hair and Remy hair. The roots and tips of normal hair do not face the same direction and this is a big cause of tangling. That’s why the hair needs to be treated with acid to remove the cuticles before it is ventilated to a hair system. After chemical treatment, the quality of the hair is reduced and the hair will knot more easily. Remy hair, on the other hand, has all its roots and tips pointing in the same direction so the cuticles do not need to be removed. The quality of Remy hair is better and this is reflected in the price.

2

 

If customers do not care about the price and just want better quality hair, then please recommend Remy hair to them. In addition, when your customers want long hair, light colors or small curls, it is better that they choose Remy hair. Remember that normal hair undergoes chemical treatment to remove its cuticles and since light-colored hair or small curls requires more chemical treatment, the hair quality will end up being very poor. As a professional wig manufacturer, we also offer other types of hair: European hair, Chinese Virgin hair, Mongolian hair and Brazilian hair. All this hair is high quality and has its cuticles intact. If you want more details about hair, please contact us at any time.

You may notice that the hair of hairpieces tangles more than our real hair but why is this the case? Well, the scalp produces natural oils that help prevent the hair from drying out and getting caught in itself. The hair of hairpieces is not ‘live’ so hairpieces are more prone to tangling and require more care. In short, dry hair tangles more. Therefore, you should ensure your customers pay proper attention to hair care because a poor hair routine will cause tangling.

4

 

Here are some points that will help your customers care for their hair systems better.

1. First, please make sure that your customers use good-quality shampoo and conditioner. The quality of hair care products will affect the hair quality of the hair system. In addition, moisturizing products can be used to stop the hair from drying out. Be wary of using hair care products that contain sulfate because this softens the hair and causes the hair to fall out. Also, tell your customers to avoid using hair care products containing alcohol because alcohol makes hair dry and more prone to tangling. Instead, opt for natural, sulfate and alcohol-free products or those specifically designed for tangled hair. Using the right products can help keep the hairpiece soft and more manageable.

2. After cleaning their hair replacement system, please tell your customers not to lie down in it whilst they are waiting for their hair to dry. They are best off putting the hairpiece on the top of a wig stand or a mannequin's head whilst it dries. It is also good to use a leave-in conditioner and then gently comb it through the wig. Wait until the hair is completely dry before brushing because the hair is at its weakest when wet.

5

 

3. If your customers often blow dry, straighten or curl their hair, this will inevitably lead to dry, dull hair because we already know that dry hair is more likely to become tangled. So, please advise your customers to avoid heated hair tools. If they do have to use them, please suggest that they use them at a low to medium-temperature setting and that they always use a heat protector before styling

4. Try not to let your clients sleep in their hairpiece as this will cause hair loss and knotting. If they do, then ask them to consider changing to a silk pillowcase or to wear a silk cap or scarf.

5. Lastly, unsuitable combs/brushes or an incorrect combing/brushing technique will cause knots. It is important to use brushes and combs designed specifically for hair replacement systems. When tangling occurs, a major mistake that most people make is to use a brush to detangle their hair system. Brushes are meant for styling a hairpiece, not detangling hair. It is best to start detangling with a wide-toothed comb and then switching to your regular brush after your hair has been detangled. Secondly, if you brush from the top, it will make more tangles.

6

 

In conclusion, you can see that the two most important factors for avoiding tangling are choosing good quality hair for your customers and teaching them how to care for their hair systems. I hope this article has been helpful to you. If there is anything else you would like to know, please feel free to contact me personally at business@newtimeshair.com.

Have a question?  

Leave a Comment

Your email address will not be published. Required fields are marked *

INQUIRIES & QUESTIONS

Shopping Cart
June

June Chen

Sales representative

Introduction

June is detail-oriented, excellent at simplifying complex issues, making them understandable to all our clients, particularly those new to our services and products or unfamiliar with China.

Originally from Weifang, China, known as the hometown of kites, June moved to Qingdao in search of a better work-life balance. This has been her first job ever since. Over the years working at Newtimes Hair, she has cultivated a friendly demeanor and a sense of humor. June considers Newtimes Hair her second home, a place where she invests her passion wholeheartedly.

Her role extends beyond just solving problems; June acts as a bridge between our team and our clients, embodying our commitment to impeccable customer service.

● What hobbies and interests do you have?

I enjoy exercising. That’s a very important part of my life. I’m a super active person.

● Do you have a phobia? If you do, what is it?

No, not that I know of. I’m a very realistic person. If you mention outlandish stuff like aliens, monster in the bush, I’d be out of my mind.

● What is something you would love to do in the future?

I want to learn how to swim. I know it might sound a bit sarcastic, as I just mentioned that I enjoy doing exercise. Unfortunately, swimming hasn’t been on my list. I think I better catch up on that.

● What wig would you wear if you wore one and why?

I’d give HW1 a try. It looks natural and beautiful. Though we categorize it as a medical wig, almost any female can wear it. It’s got a lace mesh base, breathable, and flexible. You don’t need glue or tape to fix it to your head. Pretty easy, and it gives you all the long hair look a girl could want.

Sherry

Sherry Sui

Sales representative

Introduction

Are you new to China or the hair-making industry and feeling a bit lost about where to start? Sherry is your go-to expert. With a keen eye for detail and a deep understanding of our products and services, Sherry will help you identify the perfect product combo aligning with your business needs and client requirements.

Grew up in Yantai, and moved to Qingdao in 2015 with a medical background, Sherry’s thoughts are beyond simply selling hairpieces. She cares about the end user’s health, too. In the process of sourcing the most suitable hairpieces for your clients, it’s worthwhile to pay attention to what Sherry says in terms of scalp health and hairpiece maintenance. You can think of her as a comprehensive, yet concise hairpiece encyclopedia, equipped to offer you top-notch recommendations and ideas for exceptional customer service.

  • How would people in the office describe you?

At our end-of-year conference, my colleagues agreed that I’m a warm hearted, positive, and easy-going teammate. It gives me a sense of reward.

  • Do you have a phobia? If you do, what is it?

I don’t like being confined in a very small space. I believe it was due to a childhood experience. When I was six years old, I accidentally tripped and fell into a shallow well. I had to wait for two hours before I was found. Since then, I’ve found I just can’t tolerate the idea of being alone. I guess that makes me an active team player.

  • You are happiest when…

This may sound boastful, but it’s true. It’s just part of my nature to help others. When I actually see that what I did for them has helped them achieve something, it just makes me excited.

  • Which mens/womens hair system do you sell the most? Why that model?

I recomend HS25V. Oftentimes I’d introduce this model to my new clients to start with, so they can introduce this to their new clients see if hair systems are what really suit them, before they carry on with lace or mono hair systems.

Winni

Winni Yu

Sales Representative

Introduction

Born in Weifang, China’s kite capital, and moved to Qingdao in 2013, Winni has never looked back. Since joining Newtimes Hair, Winni has been a dynamo of efficiency and innovation. She is a problem-solver brimming with ideas and has become a vital part of our team.

From your first contact with Winni to the moment your orders are delivered, Winni ensures a smooth and exciting experience. With her at the helm, the business isn’t just easy but exhilarating, and every challenge becomes an opportunity for innovation.

Transitioning from a client developer to a retention specialist, throughout the years, Winni has successfully assisted numerous clients in solving their issues, particularly concerning product details, logistics, or custom hiccups.

  • What hobbies and interests do you have?

I’m into so many things. All the popular stuff you name: Swimming, badminton, running, all for keeping me in good shape.

  • How would people in the office describe you?

They keep calling me “pretty Winni pretty brainy.” I’d take that as a compliment. I’d say I’m generally pretty fast in term of thinking and figuring out solutions. My teammates often turn to me for help, too. And It turned out that most of the time my ideas worked for them.

  • Do you have any pet hates?

I’m a typical town girl, you know. I’m into cats and dogs. But things like snakes, all sorts of insects, and hamsters; they are not my cup of tea. So, never get them near me.

  • Which mens/womens hair system do you sell the most? Why that?

Most of my clietns are after Q6. And their clients happened to be guys who are into hair systems that are durable and natural. Q6 is a pretty good pick for them. With proper care, it should easily last 6 months.

Tori

Tori Zhang

Sales Representative

Introduction

Tori or Victoria to be exact, originally from Heze, brought her passion for life to Qingdao in 2016. An avid reader with a Teacher’s Qualification Certificate, Tori is known for her professional yet intriguing persona at the office.

As a quick learner, Tori always looks at customer’s needs from a tutor’s perspective. She has a sharp mind, is capable of picking up anything her client is unclear with, and offers the explanation in detail, making sure you understand it.

At Newtimes Hair, Tori thrives on the thrill of a sale, her triumphs now fueling the empowerment of her peers. Her journey at Newtimes Hair is marked by three profound words: abundant, proficient, and revolutionary.

  • Tell us an interesting fact about yourself other than your qualifications, your job.

I’m always fascinated about an exotic lifestyle. I really wish I could travel a lot, go to many different countries, and try their local gourmet food, and get in touch with the locals to actually have a feel of their culture.

  • Do you have a phobia? If you do, what is it?

I’m always afaid of heights. With any tall buildings, be it a chimney or TV tower, I look at it, and imagine I’m looking down right from the top, it will give me sweaty palms.

  • Do you have any pet hates?

Not at all. I generally love all pets. Dog, cats, guinea pigs, rabits, etc. I love them.

  • Do you have a favourite quote?

When you feel tired,it means you are walking uphill. I believe this quote as a truth that gives me a lift whenever I’m down. I believe there’s no gain without pain. Without trying, we can’t achieve anything.

  • Which men’s/women’s hair system do you sell the most? Why that model?

With me personally, the best-selling hair system has been HS1. It has what it’s required out of a good quality hair system, in terms of a natural-looking hairline, undetectable scalp, etc. Most wearers and salon owners are familiar with it. Plus, all our clients have faith in the quality of this hair system. According to their feedback, this is an easy-to-attach, easy-to-maintain hair system for both men and women.

Ivan

Ivan Mu

Sales representative

Introduction

Born and raised in a quiet town named Binzhou, China, where the Yellow River whispers its final secrets to the ocean. Ivan’s life was set to transform in ways he could hardly imagine. After completing college in Qingdao, young Ivan little knew that this vibrant coastal city would capture his heart and chart a new course in his life.

Ivan joined Newtimes Hair in mid-2022 soon after his graduation from his master’s. As a trilingual and someone with a professional understanding of Western cultures, Ivan plays a critical role in establishing customer relations in the US and Europe. His approachable nature and a mind of precision make him an invaluable asset to the team.

  • How would people in the office describe you?

I eardrop, and I hear them talking about me. I’m optimistic, proactive, and very friendly, and eager to help.

  • What is something you would love to do in the future?

I love basketball. And I’m a basketball freak. You can call me that. That’s just me. I’m looking at organizing a basketball team in the near future. 

  • Do you have a phobia? If you do, what is it?

I don’t know why I share the same gene with Doraemon. I’m scared of rats. I’m a 6’3″, but I hate rats; seeing one really freaks me out.

  • Which men/womens hair system do you sell the most? Why that model?

New Australia. When it first came out in early 2023, it made me top of sales. I think most wearers like it because at the design statge, our experts considered all possible aspects people could want from a hairpiece, such as a natural look, a level of comfort, and affordablity; it’s similar to lace, but most wearers can afford.