This Mesh integration system is a manufactured custom order. It was made according to the customer’s requirements.
The integration hair system uses a base made from soft single PE line material. A skin perimeter gives a good seal on the edges of the whole piece, making it durable.
The holes allow a client to pull through their own hair, creating a fuller look.
This mesh integration hair system features skin to make removal of the piece easier and, to create a natural hairline.
Even the hair was custom-made to the customer’s requirement.
As a hair piece manufacturer, New Times Hair can make any product according to a customer’s requirements.
New Times Hair never stops providing the best products and services for our customers.
All custom hair systems may be repaired or remade or refunded for any problems attributable to our side as long as we receive your return within 3 months of the shipment date.
If you ordered the wrong custom-made hair system by mistake, the hair system cannot be returned for a refund. If you would like us to adjust it, extra costs will be charged accordingly, including shipping.
Our Exchange Procedure
Step 1: Request a return/exchange via DM or Email and provide us with your order number, detailed reason for the return, and images of the damage if there is any.
Step 2: Our customer service or sales representatives will authorize your request and send you the address to ship your item(s) back.
Step 3: All returned items will be inspected when we receive them to check if they qualify for a return.
*N/B: items that will not be approved for a return: stock orders that have been altered, worn, washed, damaged, or are not in their original packaging.
Step 4: Once your return is accepted, we will process a refund to your original payment account or ship the item(s) you requested to you within 3-5 business days.
Please find answer to our most frequently asked questions below.
1. Who is responsible for the shipping cost?
The shipping cost of the return is paid for by New Times Hair if we created the problem that led to the return. Otherwise, the cost is the sole responsibility of the customer.
2. Can I cancel my custom order?
A: You can cancel your order if it has not been arranged for production.
B: If we have started producing your order, you will only receive partial refund in order to cover the labor and material costs incurred. Please reach your sales representative to see how much refund you would get.
C: Your order cannot be canceled if the order has been completed or is to be completed very soon.
3. Do you refund repair orders?
We do not refund repair orders under any condition.
If you are not satisfied with the repair, we can help you adjust it as per your request, please return it within 30 days after receiving it.
4. Can I get a faster exchange?
All exchanges take a very long time if you follow the standard exchange procedure. If you wish to receive the exchange faster, we suggest you place a new order online before making the return.
In order for us to give you an accurate quote, please briefly tell us the following information. If you do not have the information with you right now, no worries, we will contact you and offer you the right assistance upon your submission of the form.
Become an exclusive wholesaler
Want to shop and receive special pricing on our one-of-a-kind hair replacement products? Please fill the wholesale application form below. You will be provided access to exclusive wholesale pricing once information is verified and account is approved.
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Become an exclusive wholesaler
Want to receive special wholesale price list? Simply complete the form below or WhatsApp（+86 17660626929）us. We will get back to you within 24 hours!
No more waiting for your order to arrive!
Leave a message on the form below or WhatsApp（+86 18661939293）us. We will get back to you within 24 hours to help place your order!
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Get a Free Trial
Please complete the expression of interest form below, we will get back to you very soon. Once your application is approved, we will contact you to ship your free order out immediately, we only request you to provide a review video and photo.
Get a sample at special price
Want to test our product quality? we have special preferential prices for the first test sheet of wholesale customers. Simply complete the form below, we will get back to you very soon.