5 steps you need to follow before ordering

It is very important to find the right fit for your customers to keep them happy and satisfied, especially in the case of new customers placing an order from you for the first time! Below you can find 5 steps to stick to when trying to find your customer the best match:

Get an accurate measurement of the hair loss area or make a head template for your customer to calculate the size and front contour of the hair system.

An accurate measurement helps find the ideal size for your customer’s hair system. Check out the videos below to learn more:

Making a hair system template with the template replicator HSR-2

Receding hairline
Crown & swirl
Full top of head
Full head
Alopecia areata
Partial size < 4"X4"
Normal size ≤ 7”X10"
7”X10“< Full-size ≤ 8”X10"
8”X10“< Oversize < 10”X10"
10”X10" ≤ Full wig < 180 square inches

Choose the right base type according to your customers’ needs.

Different types of base designs come with their own characteristics. When recommending a base design to your customers, it is very important to be aware of what their needs are.

Some customers really care about how natural their hair systems appear while some place a great deal of emphasis on the lifespan and affordability of their hair systems. Things like comfort level and ease of use can be important to many users as well.

After learning more about your customer’s priorities, it will be very easy for you to figure out the right fit for them.

Base Type




Silk Top





About 3 months (Swiss lace 1 month)

1-3 months; 3-6 months for knotted skin

3-6 months

10-12 months




No (if use V-looped hair or injected hair)





Stock or Custom

Stock (ready for immediate shipment)

Stock (ready for immediate shipment)

Stock (ready for immediate shipment)

Custom (much longer wait time)

Custom (much longer wait time)


Breathable and natural. The best option for hot climates.

Realistic, knotless, easy to wear and take care of. Both skin thickness and knotting method affect the lifespan - the thinner the base, the shorter the lifespan, e.g., 0.03mm base can last only a month.

Strong, durable and cost-effective.

Durable yet natural-looking. More costly.

A combination of 2 or more base materials. Can meet customers’ own needs. More costly.

Please do not hesitate to contact us with any questions or queries.

Select the right hair color for your customers.

Hair color is another important thing that affects the naturalness of your customers’ hair systems. Choosing the right color guarantees a realistic blending of their own hair and the hairpiece. There are typically 3 ways to select the hair color of a hair system.

1. Refer to the color ring.   2. Send us the hair sample (best option).   3. Send us the old unit. (It is recommended to send us the hair sample in the case of a color change happening to the old unit.)

Select the right hair type, length, density, wave, and direction for your customers.

Hair Type

We have a few options of hair type to choose from. Each comes with its own characteristics so the ideal choice will depend on the customer’s needs and preferences. We can also use hair provided by you or your customers.

Human hair

Indian hair

The most common and popular choice we have as it’s very soft and smooth, highly adaptable to color and texture processing. Excellent value for money.

Indian remy hair

Top-class human hair, super soft and silky. All the hair runs in the same direction, usually used in producing high-end hair systems.

Chinese virgin hair

Super strong and straight, can withstand heavy processing without degrading the hair quality. Very sleek with low luster.

European hair

The finest and softest hair material available. Non-processed virgin hair with all cuticles intact and hair heading the same direction. Vulnerable to breakage though.

Synthetic hair

The most common type of artificial hair as it is extremely resistant to oxidation and color change. The best option for gray colors. Very sensitive to friction though.


Stronger and harder than human hair with shinier color tone.

Watch the video below for a more detailed summary.

Hair Length

For men’s hair systems, the most common hair length is 5”-6”, while women have much more varied needs for hair length. The following picture offers an illustration of the most common hair lengths among women.

How to measure hair length

Hair Density

Hair density is a measurement of the number of hair strands on the head. The higher the hair density, the more hair there is on the head.

Extra Light (60%)
Light (80%)
Medium Light (100%)
Medium (120%)
Medium Heavy (140%)
Heavy (160%)

Wave & Curl

It is important to select the correct wave/curl to guarantee a perfect and seamless blend with your customers’ existing hair. At New Times Hair, we have a wide range of curl options available to specifically meet your customers’ needs and preferences as shown below:

4mm afro curl
Silky straight
Loose curl
Natural straight
Deep wave
Kinky straight
Deep curl
Body wave
Kinky curl

Hair Direction

We have many hair direction options for you to choose from to cater to your customers’ personal preferences as shown below:


In case you have extra needs:

Bleached Knots

Knot bleaching is one of the latest innovations that is done by putting the hair through a delicate root bleaching process after being knotted to the hair system base. It removes most of the dark color pigment from the hair to create an appearance of hair growing out of the scalp. It is meant to improve the natural appearance of the hair system.

Under Hair

Just as its name suggests, under hair is hair ventilated on the edge of a hair system from the underside of the base to cover the edge, so that the edge of the base becomes invisible. It achieves the goal of presenting a more natural front hairline.


How to Order

After getting familiar with everything above, we hope you feel more at ease about placing an order.

For stock items, you can just reach out to us directly to place an order and we will ship your package within 24 hours of receiving the payment.

For custom items, you can contact our sales team to fill out the order form before placing the order.

Payment Methods

The payment methods we accept are:
Western Union

Track Your Order

After the order is placed, you can track your order status through our OSM system. Stock orders are sent out immediately with a tracking number sent to you. For custom orders, you can always check the production progress of your order through the OSM system.

Shipping Carriers: UPS-11   tnt@2x  fedex@2x dhl@2x

Shopping Cart

June Chen

Sales representative


June is detail-oriented, excellent at simplifying complex issues, making them understandable to all our clients, particularly those new to our services and products or unfamiliar with China.

Originally from Weifang, China, known as the hometown of kites, June moved to Qingdao in search of a better work-life balance. This has been her first job ever since. Over the years working at Newtimes Hair, she has cultivated a friendly demeanor and a sense of humor. June considers Newtimes Hair her second home, a place where she invests her passion wholeheartedly.

Her role extends beyond just solving problems; June acts as a bridge between our team and our clients, embodying our commitment to impeccable customer service.

● What hobbies and interests do you have?

I enjoy exercising. That’s a very important part of my life. I’m a super active person.

● Do you have a phobia? If you do, what is it?

No, not that I know of. I’m a very realistic person. If you mention outlandish stuff like aliens, monster in the bush, I’d be out of my mind.

● What is something you would love to do in the future?

I want to learn how to swim. I know it might sound a bit sarcastic, as I just mentioned that I enjoy doing exercise. Unfortunately, swimming hasn’t been on my list. I think I better catch up on that.

● What wig would you wear if you wore one and why?

I’d give HW1 a try. It looks natural and beautiful. Though we categorize it as a medical wig, almost any female can wear it. It’s got a lace mesh base, breathable, and flexible. You don’t need glue or tape to fix it to your head. Pretty easy, and it gives you all the long hair look a girl could want.


Sherry Sui

Sales representative


Are you new to China or the hair-making industry and feeling a bit lost about where to start? Sherry is your go-to expert. With a keen eye for detail and a deep understanding of our products and services, Sherry will help you identify the perfect product combo aligning with your business needs and client requirements.

Grew up in Yantai, and moved to Qingdao in 2015 with a medical background, Sherry’s thoughts are beyond simply selling hairpieces. She cares about the end user’s health, too. In the process of sourcing the most suitable hairpieces for your clients, it’s worthwhile to pay attention to what Sherry says in terms of scalp health and hairpiece maintenance. You can think of her as a comprehensive, yet concise hairpiece encyclopedia, equipped to offer you top-notch recommendations and ideas for exceptional customer service.

  • How would people in the office describe you?

At our end-of-year conference, my colleagues agreed that I’m a warm hearted, positive, and easy-going teammate. It gives me a sense of reward.

  • Do you have a phobia? If you do, what is it?

I don’t like being confined in a very small space. I believe it was due to a childhood experience. When I was six years old, I accidentally tripped and fell into a shallow well. I had to wait for two hours before I was found. Since then, I’ve found I just can’t tolerate the idea of being alone. I guess that makes me an active team player.

  • You are happiest when…

This may sound boastful, but it’s true. It’s just part of my nature to help others. When I actually see that what I did for them has helped them achieve something, it just makes me excited.

  • Which mens/womens hair system do you sell the most? Why that model?

I recomend HS25V. Oftentimes I’d introduce this model to my new clients to start with, so they can introduce this to their new clients see if hair systems are what really suit them, before they carry on with lace or mono hair systems.


Winni Yu

Sales Representative


Born in Weifang, China’s kite capital, and moved to Qingdao in 2013, Winni has never looked back. Since joining Newtimes Hair, Winni has been a dynamo of efficiency and innovation. She is a problem-solver brimming with ideas and has become a vital part of our team.

From your first contact with Winni to the moment your orders are delivered, Winni ensures a smooth and exciting experience. With her at the helm, the business isn’t just easy but exhilarating, and every challenge becomes an opportunity for innovation.

Transitioning from a client developer to a retention specialist, throughout the years, Winni has successfully assisted numerous clients in solving their issues, particularly concerning product details, logistics, or custom hiccups.

  • What hobbies and interests do you have?

I’m into so many things. All the popular stuff you name: Swimming, badminton, running, all for keeping me in good shape.

  • How would people in the office describe you?

They keep calling me “pretty Winni pretty brainy.” I’d take that as a compliment. I’d say I’m generally pretty fast in term of thinking and figuring out solutions. My teammates often turn to me for help, too. And It turned out that most of the time my ideas worked for them.

  • Do you have any pet hates?

I’m a typical town girl, you know. I’m into cats and dogs. But things like snakes, all sorts of insects, and hamsters; they are not my cup of tea. So, never get them near me.

  • Which mens/womens hair system do you sell the most? Why that?

Most of my clietns are after Q6. And their clients happened to be guys who are into hair systems that are durable and natural. Q6 is a pretty good pick for them. With proper care, it should easily last 6 months.


Tori Zhang

Sales Representative


Tori or Victoria to be exact, originally from Heze, brought her passion for life to Qingdao in 2016. An avid reader with a Teacher’s Qualification Certificate, Tori is known for her professional yet intriguing persona at the office.

As a quick learner, Tori always looks at customer’s needs from a tutor’s perspective. She has a sharp mind, is capable of picking up anything her client is unclear with, and offers the explanation in detail, making sure you understand it.

At Newtimes Hair, Tori thrives on the thrill of a sale, her triumphs now fueling the empowerment of her peers. Her journey at Newtimes Hair is marked by three profound words: abundant, proficient, and revolutionary.

  • Tell us an interesting fact about yourself other than your qualifications, your job.

I’m always fascinated about an exotic lifestyle. I really wish I could travel a lot, go to many different countries, and try their local gourmet food, and get in touch with the locals to actually have a feel of their culture.

  • Do you have a phobia? If you do, what is it?

I’m always afaid of heights. With any tall buildings, be it a chimney or TV tower, I look at it, and imagine I’m looking down right from the top, it will give me sweaty palms.

  • Do you have any pet hates?

Not at all. I generally love all pets. Dog, cats, guinea pigs, rabits, etc. I love them.

  • Do you have a favourite quote?

When you feel tired,it means you are walking uphill. I believe this quote as a truth that gives me a lift whenever I’m down. I believe there’s no gain without pain. Without trying, we can’t achieve anything.

  • Which men’s/women’s hair system do you sell the most? Why that model?

With me personally, the best-selling hair system has been HS1. It has what it’s required out of a good quality hair system, in terms of a natural-looking hairline, undetectable scalp, etc. Most wearers and salon owners are familiar with it. Plus, all our clients have faith in the quality of this hair system. According to their feedback, this is an easy-to-attach, easy-to-maintain hair system for both men and women.


Ivan Mu

Sales representative


Born and raised in a quiet town named Binzhou, China, where the Yellow River whispers its final secrets to the ocean. Ivan’s life was set to transform in ways he could hardly imagine. After completing college in Qingdao, young Ivan little knew that this vibrant coastal city would capture his heart and chart a new course in his life.

Ivan joined Newtimes Hair in mid-2022 soon after his graduation from his master’s. As a trilingual and someone with a professional understanding of Western cultures, Ivan plays a critical role in establishing customer relations in the US and Europe. His approachable nature and a mind of precision make him an invaluable asset to the team.

  • How would people in the office describe you?

I eardrop, and I hear them talking about me. I’m optimistic, proactive, and very friendly, and eager to help.

  • What is something you would love to do in the future?

I love basketball. And I’m a basketball freak. You can call me that. That’s just me. I’m looking at organizing a basketball team in the near future. 

  • Do you have a phobia? If you do, what is it?

I don’t know why I share the same gene with Doraemon. I’m scared of rats. I’m a 6’3″, but I hate rats; seeing one really freaks me out.

  • Which men/womens hair system do you sell the most? Why that model?

New Australia. When it first came out in early 2023, it made me top of sales. I think most wearers like it because at the design statge, our experts considered all possible aspects people could want from a hairpiece, such as a natural look, a level of comfort, and affordablity; it’s similar to lace, but most wearers can afford.