How Hair Replacement Centers/Studios Should Evaluate a Hair System Manufacturer: 3 Checks

Hair replacement centers (HRCs) should evaluate a hair system manufacturer on three operational capabilities: matching client specifications, reproducing custom designs, and supplying consistent units when needed.

Price matters, but a low unit price does not compensate for remakes, color mismatches, unstable lead times, or stock shortages that disrupt client appointments.

This guide focuses on evaluating a manufacturer. For guidance on matching individual clients with suitable systems, see our guide to choosing hair systems by density, gray percentage, lifestyle, base type, and coverage needs.

Key Takeaways

• Verify the full range of specifications a supplier can match, not only its number of stock models.
• Ask how custom specifications are documented, approved, inspected, and saved for repeat orders.
• Confirm current stock, production capacity, quality controls, delivery conditions, and after-sales terms.
• Test the supplier with a representative order before committing a large share of your business.

The Three Capabilities at a Glance

1. Can the Manufacturer Match the Full Client Specification?

Accurate matching involves more than choosing a base color. An HRC may need to coordinate color, gray percentage, density, base construction, front contour, curl or wave, length, hair direction, and coverage. A wide catalog is not enough if the references are unclear or repeat orders are inconsistent.

Can the Manufacturer Match the Client’s Natural Hair Color?

Accurate color matching helps hair replacement centers avoid visible differences between a hair system and the client’s growing hair. A suitable manufacturer should offer enough color options to match common shades, blends, highlights, and color variations.

Newtimes Hair Hair Systems offer 70+ Hair Colors and support different gray percentage options, helping Hair Replacement Centers find more suitable solutions based on clients’ natural hair color, age, and individual needs.

To be specific, the color ring for Newtimes Hair’s men’s hair systems contains 106 color options. This gives HRCs a wider reference range when matching a client’s natural hair color and selecting specifications for stock or custom hair systems.

Before choosing a supplier, confirm whether physical color rings are available and whether the selected color specification can be reproduced in future orders.

Can the Manufacturer Match the Client’s Gray Percentage?

Gray matching involves both the underlying hair color and the percentage of gray hair in the finished system. An incorrect gray percentage can make the unit look noticeably younger or older than the client’s natural hair.

Newtimes Hair offers gray percentages of:

• 5%
• 10%
• 20%
• 30%
• 40%
• 50%
• 60%
• 65%
• 80%
• 90%

Depending on the hair system design, gray coverage may use human gray hair, synthetic gray hair, or a blend. HRCs should confirm the gray material, percentage, placement, and repeat-order specifications before production.

For clients with uneven or localized graying, ask whether the manufacturer can distribute different gray percentages across different areas of the hair system.

2. Can the Manufacturer Produce and Repeat Custom Hair Systems?

“Repeat” is important because an HRC needs more than one successful custom order—it needs consistent replacements.

Which Hair System Specifications Can Be Customized?

A custom hair system manufacturer should be able to adjust the unit’s dimensions, construction, hair characteristics, and appearance according to the client’s needs.

The manufacturer should also record the approved specifications so that replacement units can be reproduced consistently.

Newtimes Hair produces custom hair systems using lace, skin, monofilament, and hybrid base structures. HRCs can submit measurements, templates, samples, photographs, and detailed order specifications according to the client’s requirements.

Before approving a manufacturer, ask how it stores client specifications and how it controls differences between the original unit and future repeat orders.

Can the Manufacturer Handle Complex Hairlines and Base Designs?

Some clients cannot be served effectively with a standard stock model. They may require a particular front contour, an irregular base shape, different densities across the unit, or a combination of base materials.

For example, the front contour should correspond to the client’s head shape, facial proportions, age, and existing hairline. If a standard contour is unsuitable, the manufacturer should be able to work from a template or detailed measurements.

Before production, the HRC should provide the manufacturer with the client’s template, measurements, reference photographs, and written specifications. The manufacturer should confirm that the requested design is technically achievable and retain the approved specifications for future replacement orders.

Example: An HRC submitted a client template requiring a customized front contour and different base materials in the front and rear sections. Newtimes Hair reviewed the specifications and produced a custom base designed around the client’s coverage area and attachment requirements.

See additional custom hair system cases and front contour options.

3. Can the Manufacturer Supply Consistent Units on Time?

For an HRC, product availability affects appointment scheduling, replacement orders, and client retention. A suitable manufacturer should provide sufficient inventory, dependable delivery options, scalable production capacity, and consistent quality control.

Does the Supplier Maintain Enough Ready-to-Ship Inventory?

A reliable supplier should maintain commonly requested models, base constructions, colors, densities, and sizes instead of producing every order only after it is placed.

Newtimes Hair maintains an inventory of more than 80,000 hair systems and other hairpieces. These items cover major base types such as skin, lace, monofilament, and hybrid designs.

This allows most HRCs to replenish common specifications without waiting for a complete custom-production cycle.

However, inventory volume alone is not enough. Before choosing a supplier, confirm:

• Whether your most frequently ordered models are regularly stocked
• Whether current stock can be checked before placing an order
• How quickly temporarily unavailable specifications are replenished
• Whether the supplier provides clear backorder and restocking updates

Can the Supplier Deliver Quickly from Local Warehouses?

Most suppliers and manufacturers are located in Asia. However, it is highly advantageous to work with a supplier that operates local support centers or distribution warehouses in the countries and regions it serves.

Local warehousing can reduce international transit time, customs-related delays, and emergency replenishment pressure.

The buyer doesn’t need to deal with customs complications when they can easily get their item shipped from a warehouse located within the same country or region as their business. For support, they don’t have to consider much of a time difference. If urgent, they can visit the office in person and talk in person with the support staff.

Newtimes Hair operates U.S. warehouse locations in California and Florida. In-stock orders can normally be delivered across the United States within approximately two business days (there are rare cases that delivery may take longer). Next-day delivery may also be available for an additional charge, depending on inventory, destination, and order cutoff time.

The California location supports product viewing and order pickup by appointment. The Florida location primarily processes and ships orders and does not accept customer visits. Same-day or next-day local delivery may be available in the Los Angeles area, subject to inventory and additional charges.

Before relying on a supplier’s local warehouse, confirm:

• Which models and specifications are stored locally
• The daily order cutoff time
• Standard and expedited delivery charges
• Whether pickup requires an appointment
• What happens when the requested product is not available locally

Can the Manufacturer Maintain Production as Demand Grows?

For long-term HRC partnerships, suppliers need not only inventory but also stable manufacturing capability.

Long-term supply reliability depends on manufacturing capacity as well as available inventory. An HRC should confirm whether the manufacturer can support larger orders, custom production, and repeat specifications without sacrificing consistency.

Newtimes Hair operates four specialized factories covering lace hair systems, skin hair systems, wigs and toppers, and hair extensions. Its current production capacity is approximately 15,000 units per month, with annual production exceeding 180,000 units.

Production capacity should also be supported by quality control. HRCs should ask how the manufacturer checks base dimensions, hair color, gray percentage, density, hair direction, ventilation, and other order specifications before shipment.

Before establishing a long-term supply relationship, verify:

• Monthly and annual production capacity
• Typical stock-replenishment times
• Custom-order production times
• Quality-control procedures
• Repeat-order specification records
• Communication procedures for production delays

How Newtimes Hair Maps to the Three Checks

Newtimes Hair supplies stock and custom hair systems to professional hair replacement businesses. Its current public materials show a 106-color men’s ring, multiple gray references, documented custom cases, 80,000+ units of inventory, 180,000+ annual output, a six-stage custom-order inspection process, and two U.S. warehouses with different pickup and shipping services.

These facts provide a starting point, but every order should still be confirmed individually. Send us the specifications your HRC sells most often to request a current stock list, applicable color reference, custom feasibility check, lead time, and written after-sales terms.

Contact Newtimes Hair to review your requirements.

Frequently Asked Questions