Expert Process to Fix Hair Wigs at New Times Hair

New Times Hair Co., Ltd is a wholesale human hair wigs distributor with more than 10 years of experience. We have skilled technicians, experienced workers, strict quality control and professional sales. New Times Hair manufactures stock hairpieces (which are ready to ship out within 24 hours after receiving payment), custom orders (made to customer-specific details, along with a template and hair sample) and repair hair wigs(such as repair the base style, adding more hair and so on).

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We would like to introduce the ways in which we repair hair systems. We can fix the hairpiece base if the base material is damaged, for instance, if there is a hole in lace material or skin material we can add more hair for the hairpiece which is shedding hair all over or part. we can improve the hair quality if the hair becomes dry, tangled, or rough and we can adjust the base size, cut the size into smaller ones or, in some cases, extend it.

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Repairing hair systems is not limited to repairing a hairpiece that has been worn, but new pieces which have low density and need more hair added. Some highlight or lowlight colors can be also added. We can restore the hairpiece to as new as possible.

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How To Repair Hair System? 

Repairing hairpieces depends on the base material used. If you want to add more hair for lace base, mono base or integration hairpiece, we can do single split knots and double knots. We can do the same knots as the original one to improve the appearance. Repairing the base is also possible. The process involves connecting the lace by sewing them together. If the hairpiece has bleached knots and new hair has been added, the new knots cannot be bleached. This is due to the fact that the bleaching will damage the previously bleached knots and can cause shedding.

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How To Fix The Hairpiece With Thin Skin Material?

For thin skin material, we need to brush poly to seal the base after knotting all hair. Regardless of the type of knot used on the original hairpieces- single split knots, V-looped or injected, we can only add single split knots. If your repair order is for V-looped or injected, kindly inform the customer that single split knots can only be used in this type of repair. Regrettably, the single split knots will not appear as natural as the original knots. This is especially true for injected hair because of its flatness and thus adding single split knots does not combine well.

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Repairing the thin skin base is easier than lace material. The poly can be applied to cover the worn or damaged area. Additionally, a PU strip can be added for lace, mono or other material. The hair color must be included on all hair repair orders. This is to cover for the fading or bleaching that occurs after long-time wear, even more in the sunlight. The crown hair color may be changed significantly than the original color. Therefore, customers requesting hair to be added must confirm which hair color to use: the original color or the different color.

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Although hairpieces can be repaired, this does not mean we can restore all hairpieces, irrespective of their present condition. For example, if the hairpiece has lost around 60-70% of the hair, we can add new hair, but the cost will be very high. In this case. it would be better to purchase a new hairpiece.

In the scenario where the hair on the original hairpiece is damaged, even though it is possible to add new hair, the original hair will continue to shed quickly because the hair is broken. In this case, it is also suggested to get a new hairpiece as there would be no value in making a repair. Finally, if the base is significantly damaged, such as the skin has weakened, it becomes prone to fracture and it should not be repaired because it would be easily damaged again. The customer would be advised to replace it with a new hairpiece instead of repairing it.

Until the hairpiece is evaluated, the repair price cannot be provided and the repair price must be cheaper than making a new piece. The repair price is based on the following: size and type of base, hair length, type and seriousness of the damage on the original piece, and whether the repair is for the base or adding hair or both

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Once a damaged hairpiece is received, it is thoroughly examined. Firstly, what is the condition of the hair? How much hair is lost and if is it damaged? If the hair is in overall good condition, the damaged hairs can be removed and replaced with new hair. After adding enough new hair, the knots will be sealed. New poly will be brushed on the PU area. The repaired hairpiece will be washed, styled, packaged, quality checked and shipped it to customer.

If you want to know more details about how to revive human hair wigs, please contact New Times Hair directly.

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INQUIRIES & QUESTIONS

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June

June Chen

Sales representative

Introduction

June is detail-oriented, excellent at simplifying complex issues, making them understandable to all our clients, particularly those new to our services and products or unfamiliar with China.

Originally from Weifang, China, known as the hometown of kites, June moved to Qingdao in search of a better work-life balance. This has been her first job ever since. Over the years working at Newtimes Hair, she has cultivated a friendly demeanor and a sense of humor. June considers Newtimes Hair her second home, a place where she invests her passion wholeheartedly.

Her role extends beyond just solving problems; June acts as a bridge between our team and our clients, embodying our commitment to impeccable customer service.

● What hobbies and interests do you have?

I enjoy exercising. That’s a very important part of my life. I’m a super active person.

● Do you have a phobia? If you do, what is it?

No, not that I know of. I’m a very realistic person. If you mention outlandish stuff like aliens, monster in the bush, I’d be out of my mind.

● What is something you would love to do in the future?

I want to learn how to swim. I know it might sound a bit sarcastic, as I just mentioned that I enjoy doing exercise. Unfortunately, swimming hasn’t been on my list. I think I better catch up on that.

● What wig would you wear if you wore one and why?

I’d give HW1 a try. It looks natural and beautiful. Though we categorize it as a medical wig, almost any female can wear it. It’s got a lace mesh base, breathable, and flexible. You don’t need glue or tape to fix it to your head. Pretty easy, and it gives you all the long hair look a girl could want.

Sherry

Sherry Sui

Sales representative

Introduction

Are you new to China or the hair-making industry and feeling a bit lost about where to start? Sherry is your go-to expert. With a keen eye for detail and a deep understanding of our products and services, Sherry will help you identify the perfect product combo aligning with your business needs and client requirements.

Grew up in Yantai, and moved to Qingdao in 2015 with a medical background, Sherry’s thoughts are beyond simply selling hairpieces. She cares about the end user’s health, too. In the process of sourcing the most suitable hairpieces for your clients, it’s worthwhile to pay attention to what Sherry says in terms of scalp health and hairpiece maintenance. You can think of her as a comprehensive, yet concise hairpiece encyclopedia, equipped to offer you top-notch recommendations and ideas for exceptional customer service.

  • How would people in the office describe you?

At our end-of-year conference, my colleagues agreed that I’m a warm hearted, positive, and easy-going teammate. It gives me a sense of reward.

  • Do you have a phobia? If you do, what is it?

I don’t like being confined in a very small space. I believe it was due to a childhood experience. When I was six years old, I accidentally tripped and fell into a shallow well. I had to wait for two hours before I was found. Since then, I’ve found I just can’t tolerate the idea of being alone. I guess that makes me an active team player.

  • You are happiest when…

This may sound boastful, but it’s true. It’s just part of my nature to help others. When I actually see that what I did for them has helped them achieve something, it just makes me excited.

  • Which mens/womens hair system do you sell the most? Why that model?

I recomend HS25V. Oftentimes I’d introduce this model to my new clients to start with, so they can introduce this to their new clients see if hair systems are what really suit them, before they carry on with lace or mono hair systems.

Winni

Winni Yu

Sales Representative

Introduction

Born in Weifang, China’s kite capital, and moved to Qingdao in 2013, Winni has never looked back. Since joining Newtimes Hair, Winni has been a dynamo of efficiency and innovation. She is a problem-solver brimming with ideas and has become a vital part of our team.

From your first contact with Winni to the moment your orders are delivered, Winni ensures a smooth and exciting experience. With her at the helm, the business isn’t just easy but exhilarating, and every challenge becomes an opportunity for innovation.

Transitioning from a client developer to a retention specialist, throughout the years, Winni has successfully assisted numerous clients in solving their issues, particularly concerning product details, logistics, or custom hiccups.

  • What hobbies and interests do you have?

I’m into so many things. All the popular stuff you name: Swimming, badminton, running, all for keeping me in good shape.

  • How would people in the office describe you?

They keep calling me “pretty Winni pretty brainy.” I’d take that as a compliment. I’d say I’m generally pretty fast in term of thinking and figuring out solutions. My teammates often turn to me for help, too. And It turned out that most of the time my ideas worked for them.

  • Do you have any pet hates?

I’m a typical town girl, you know. I’m into cats and dogs. But things like snakes, all sorts of insects, and hamsters; they are not my cup of tea. So, never get them near me.

  • Which mens/womens hair system do you sell the most? Why that?

Most of my clietns are after Q6. And their clients happened to be guys who are into hair systems that are durable and natural. Q6 is a pretty good pick for them. With proper care, it should easily last 6 months.

Tori

Tori Zhang

Sales Representative

Introduction

Tori or Victoria to be exact, originally from Heze, brought her passion for life to Qingdao in 2016. An avid reader with a Teacher’s Qualification Certificate, Tori is known for her professional yet intriguing persona at the office.

As a quick learner, Tori always looks at customer’s needs from a tutor’s perspective. She has a sharp mind, is capable of picking up anything her client is unclear with, and offers the explanation in detail, making sure you understand it.

At Newtimes Hair, Tori thrives on the thrill of a sale, her triumphs now fueling the empowerment of her peers. Her journey at Newtimes Hair is marked by three profound words: abundant, proficient, and revolutionary.

  • Tell us an interesting fact about yourself other than your qualifications, your job.

I’m always fascinated about an exotic lifestyle. I really wish I could travel a lot, go to many different countries, and try their local gourmet food, and get in touch with the locals to actually have a feel of their culture.

  • Do you have a phobia? If you do, what is it?

I’m always afaid of heights. With any tall buildings, be it a chimney or TV tower, I look at it, and imagine I’m looking down right from the top, it will give me sweaty palms.

  • Do you have any pet hates?

Not at all. I generally love all pets. Dog, cats, guinea pigs, rabits, etc. I love them.

  • Do you have a favourite quote?

When you feel tired,it means you are walking uphill. I believe this quote as a truth that gives me a lift whenever I’m down. I believe there’s no gain without pain. Without trying, we can’t achieve anything.

  • Which men’s/women’s hair system do you sell the most? Why that model?

With me personally, the best-selling hair system has been HS1. It has what it’s required out of a good quality hair system, in terms of a natural-looking hairline, undetectable scalp, etc. Most wearers and salon owners are familiar with it. Plus, all our clients have faith in the quality of this hair system. According to their feedback, this is an easy-to-attach, easy-to-maintain hair system for both men and women.

Ivan

Ivan Mu

Sales representative

Introduction

Born and raised in a quiet town named Binzhou, China, where the Yellow River whispers its final secrets to the ocean. Ivan’s life was set to transform in ways he could hardly imagine. After completing college in Qingdao, young Ivan little knew that this vibrant coastal city would capture his heart and chart a new course in his life.

Ivan joined Newtimes Hair in mid-2022 soon after his graduation from his master’s. As a trilingual and someone with a professional understanding of Western cultures, Ivan plays a critical role in establishing customer relations in the US and Europe. His approachable nature and a mind of precision make him an invaluable asset to the team.

  • How would people in the office describe you?

I eardrop, and I hear them talking about me. I’m optimistic, proactive, and very friendly, and eager to help.

  • What is something you would love to do in the future?

I love basketball. And I’m a basketball freak. You can call me that. That’s just me. I’m looking at organizing a basketball team in the near future. 

  • Do you have a phobia? If you do, what is it?

I don’t know why I share the same gene with Doraemon. I’m scared of rats. I’m a 6’3″, but I hate rats; seeing one really freaks me out.

  • Which men/womens hair system do you sell the most? Why that model?

New Australia. When it first came out in early 2023, it made me top of sales. I think most wearers like it because at the design statge, our experts considered all possible aspects people could want from a hairpiece, such as a natural look, a level of comfort, and affordablity; it’s similar to lace, but most wearers can afford.