Why Is My New Skin Hair System Shedding? Understanding the Causes and Preventative Measures

Every now and then, we receive complaints from our clients who wear poly skin hair systems that, after only a couple of washes, the hair system goes into full shedding mode. What’s the deal? What’s the cause of skin hair system shedding? Are these hair systems just not up to snuff in terms of quality?

Related: Why Is My Hair System Shedding, and How to Stop It Effectively?

Well, if shedding didn’t rear its head the day of your purchase, but after a few washes, chances are it’s due to less-than-stellar washing or maintenance routines, particularly with hair systems crafted through knotless ventilation techniques. Continue reading our post to discover the possible reasons behind new skin hair system shedding.

Conditioners, Leav-ins, and Skin Hair System Shedding

Hair conditioners, leave-ins, or any oil-type hair products can make the hair moist and nourished, retaining a healthy look in the hair system. But when we apply them to the base, they can lead to hair shedding of the system, especially skin hair systems.

Remember? Hair isn’t knotted to the base of skin hair systems but v-looped or injected into it. Most conditioners are slippery. Applying them to the base will let them seep through the pores, making the hair roots slippery. A slight tug will get the hair out; you never want that with skin hair systems.

To use them on skin hair systems, avoid applying them directly to the base and keep them away from the roots.

Hair conditioners used for the prevention of skin hair system shedding

Washing With Hot Water Aggravates Skin Hair System Shedding

As we all know, hot water will damage the hair strands and cause hair to become more brittle and dry in the long run. Besides, washing the hair system using hot water will also make hair easier to remove from the base.

Most of us are familiar with the law of expansion and contraction. In a hot environment, matter or objects may expand in volume; when cold, it may shrink a little. Most skin hair systems have their hair injected or v-looped to the base without knots, known as the knotless ventilating technique.

Hot water will cause the pores to expand, and the hair may easily loosen up or fall out.

Ultimately, stick with lukewarm water when washing skin hair systems. If a nice and warm shower is a must, ensure the water temperature doesn’t exceed 30 Celsius.

Brushing the Hair System too Hard When Wet Leads to Hair System Shedding

Water may also cause the toupee hair to loosen up its pores. The pores expand when the skin hair system is soaking wet, and hair may get effortlessly pulled out. So avoid brushing the hair system (especially the v-looped skin hair system) too hard when wet.

Pulling the Hair Too Hard Results in Skin Hair System Shedding

Remind your clients to handle their hair gently. This means avoiding excessive pulling, scratching, aggressive combing, or brushing. Invest in silk or satin pillowcases to minimize friction while sleeping. Please encourage them to wear a sleeping cap to prevent tangling and matting. Always emphasize the importance of gentle hair care.

Pulling the hair too hard, causing skin hair system shedding

How Do I Wash Skin Hair Systems Correctly to Avoid Shedding?

As previously mentioned, washing the hair system at least once a week is an ideal frequency. The primary culprits behind a new skin hair system shedding are using the wrong shampoos and washing techniques.

1.     What Shampoo or Conditioner to Use to Avoid Skin Hair System Shedding?

It is always recommended to use shampoos and conditioners specifically tailored or compatible with hair systems. However, as per most customer feedback, it is perfectly acceptable to use regular shampoos and conditioners. Nevertheless, ensure the regular shampoo or conditioner you or your client use is sulfate and paraben-free.

2.     Correct Hair Washing Techniques to Avoid Skin Hair System Shedding

The same techniques apply whether you or your client washes a hair system with it on or off. Avoid combing the hair while wet, but it’s acceptable to do so gently while it is still soapy. After washing, make sure to rinse off the shampoo or conditioner thoroughly. Gently wring the water out of the hair and pat it dry with a towel. For more detailed guidance, watch the video below.


New skin hair system shedding can be attributed to various factors, including washing it with hot water, conditioner applied to the base, rough brushing when hair is wet, etc. You can implement solutions and maintenance tips we shared with you to maintain a natural look and avoid skin hair system shedding. If you want to repair a hair system that has shedding problems, visit our repair page or contact us directly.

What If I Received A Faulty Product?

While the odds are slim, there’s still a chance you or your client might receive a subpar hair system. In such cases, the product should be returned or exchanged. New Times Hair offers a 30-day return policy. Please check the product as the first thing you do when receiving it.

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June Chen

Sales representative


June is detail-oriented, excellent at simplifying complex issues, making them understandable to all our clients, particularly those new to our services and products or unfamiliar with China.

Originally from Weifang, China, known as the hometown of kites, June moved to Qingdao in search of a better work-life balance. This has been her first job ever since. Over the years working at Newtimes Hair, she has cultivated a friendly demeanor and a sense of humor. June considers Newtimes Hair her second home, a place where she invests her passion wholeheartedly.

Her role extends beyond just solving problems; June acts as a bridge between our team and our clients, embodying our commitment to impeccable customer service.

● What hobbies and interests do you have?

I enjoy exercising. That’s a very important part of my life. I’m a super active person.

● Do you have a phobia? If you do, what is it?

No, not that I know of. I’m a very realistic person. If you mention outlandish stuff like aliens, monster in the bush, I’d be out of my mind.

● What is something you would love to do in the future?

I want to learn how to swim. I know it might sound a bit sarcastic, as I just mentioned that I enjoy doing exercise. Unfortunately, swimming hasn’t been on my list. I think I better catch up on that.

● What wig would you wear if you wore one and why?

I’d give HW1 a try. It looks natural and beautiful. Though we categorize it as a medical wig, almost any female can wear it. It’s got a lace mesh base, breathable, and flexible. You don’t need glue or tape to fix it to your head. Pretty easy, and it gives you all the long hair look a girl could want.


Sherry Sui

Sales representative


Are you new to China or the hair-making industry and feeling a bit lost about where to start? Sherry is your go-to expert. With a keen eye for detail and a deep understanding of our products and services, Sherry will help you identify the perfect product combo aligning with your business needs and client requirements.

Grew up in Yantai, and moved to Qingdao in 2015 with a medical background, Sherry’s thoughts are beyond simply selling hairpieces. She cares about the end user’s health, too. In the process of sourcing the most suitable hairpieces for your clients, it’s worthwhile to pay attention to what Sherry says in terms of scalp health and hairpiece maintenance. You can think of her as a comprehensive, yet concise hairpiece encyclopedia, equipped to offer you top-notch recommendations and ideas for exceptional customer service.

  • How would people in the office describe you?

At our end-of-year conference, my colleagues agreed that I’m a warm hearted, positive, and easy-going teammate. It gives me a sense of reward.

  • Do you have a phobia? If you do, what is it?

I don’t like being confined in a very small space. I believe it was due to a childhood experience. When I was six years old, I accidentally tripped and fell into a shallow well. I had to wait for two hours before I was found. Since then, I’ve found I just can’t tolerate the idea of being alone. I guess that makes me an active team player.

  • You are happiest when…

This may sound boastful, but it’s true. It’s just part of my nature to help others. When I actually see that what I did for them has helped them achieve something, it just makes me excited.

  • Which mens/womens hair system do you sell the most? Why that model?

I recomend HS25V. Oftentimes I’d introduce this model to my new clients to start with, so they can introduce this to their new clients see if hair systems are what really suit them, before they carry on with lace or mono hair systems.


Winni Yu

Sales Representative


Born in Weifang, China’s kite capital, and moved to Qingdao in 2013, Winni has never looked back. Since joining Newtimes Hair, Winni has been a dynamo of efficiency and innovation. She is a problem-solver brimming with ideas and has become a vital part of our team.

From your first contact with Winni to the moment your orders are delivered, Winni ensures a smooth and exciting experience. With her at the helm, the business isn’t just easy but exhilarating, and every challenge becomes an opportunity for innovation.

Transitioning from a client developer to a retention specialist, throughout the years, Winni has successfully assisted numerous clients in solving their issues, particularly concerning product details, logistics, or custom hiccups.

  • What hobbies and interests do you have?

I’m into so many things. All the popular stuff you name: Swimming, badminton, running, all for keeping me in good shape.

  • How would people in the office describe you?

They keep calling me “pretty Winni pretty brainy.” I’d take that as a compliment. I’d say I’m generally pretty fast in term of thinking and figuring out solutions. My teammates often turn to me for help, too. And It turned out that most of the time my ideas worked for them.

  • Do you have any pet hates?

I’m a typical town girl, you know. I’m into cats and dogs. But things like snakes, all sorts of insects, and hamsters; they are not my cup of tea. So, never get them near me.

  • Which mens/womens hair system do you sell the most? Why that?

Most of my clietns are after Q6. And their clients happened to be guys who are into hair systems that are durable and natural. Q6 is a pretty good pick for them. With proper care, it should easily last 6 months.


Tori Zhang

Sales Representative


Tori or Victoria to be exact, originally from Heze, brought her passion for life to Qingdao in 2016. An avid reader with a Teacher’s Qualification Certificate, Tori is known for her professional yet intriguing persona at the office.

As a quick learner, Tori always looks at customer’s needs from a tutor’s perspective. She has a sharp mind, is capable of picking up anything her client is unclear with, and offers the explanation in detail, making sure you understand it.

At Newtimes Hair, Tori thrives on the thrill of a sale, her triumphs now fueling the empowerment of her peers. Her journey at Newtimes Hair is marked by three profound words: abundant, proficient, and revolutionary.

  • Tell us an interesting fact about yourself other than your qualifications, your job.

I’m always fascinated about an exotic lifestyle. I really wish I could travel a lot, go to many different countries, and try their local gourmet food, and get in touch with the locals to actually have a feel of their culture.

  • Do you have a phobia? If you do, what is it?

I’m always afaid of heights. With any tall buildings, be it a chimney or TV tower, I look at it, and imagine I’m looking down right from the top, it will give me sweaty palms.

  • Do you have any pet hates?

Not at all. I generally love all pets. Dog, cats, guinea pigs, rabits, etc. I love them.

  • Do you have a favourite quote?

When you feel tired,it means you are walking uphill. I believe this quote as a truth that gives me a lift whenever I’m down. I believe there’s no gain without pain. Without trying, we can’t achieve anything.

  • Which men’s/women’s hair system do you sell the most? Why that model?

With me personally, the best-selling hair system has been HS1. It has what it’s required out of a good quality hair system, in terms of a natural-looking hairline, undetectable scalp, etc. Most wearers and salon owners are familiar with it. Plus, all our clients have faith in the quality of this hair system. According to their feedback, this is an easy-to-attach, easy-to-maintain hair system for both men and women.


Ivan Mu

Sales representative


Born and raised in a quiet town named Binzhou, China, where the Yellow River whispers its final secrets to the ocean. Ivan’s life was set to transform in ways he could hardly imagine. After completing college in Qingdao, young Ivan little knew that this vibrant coastal city would capture his heart and chart a new course in his life.

Ivan joined Newtimes Hair in mid-2022 soon after his graduation from his master’s. As a trilingual and someone with a professional understanding of Western cultures, Ivan plays a critical role in establishing customer relations in the US and Europe. His approachable nature and a mind of precision make him an invaluable asset to the team.

  • How would people in the office describe you?

I eardrop, and I hear them talking about me. I’m optimistic, proactive, and very friendly, and eager to help.

  • What is something you would love to do in the future?

I love basketball. And I’m a basketball freak. You can call me that. That’s just me. I’m looking at organizing a basketball team in the near future. 

  • Do you have a phobia? If you do, what is it?

I don’t know why I share the same gene with Doraemon. I’m scared of rats. I’m a 6’3″, but I hate rats; seeing one really freaks me out.

  • Which men/womens hair system do you sell the most? Why that model?

New Australia. When it first came out in early 2023, it made me top of sales. I think most wearers like it because at the design statge, our experts considered all possible aspects people could want from a hairpiece, such as a natural look, a level of comfort, and affordablity; it’s similar to lace, but most wearers can afford.